WCS Oversize Load Permits

WCS PERMITS & PILOT CARS

WCS PERMITS & PILOT CARS

Permit Portal App

Permit Portal Mobile App
GAME-CHANGING MOBILE APP

WCS Permits & Pilot Cars manages a game-changing mobile app, the “Permit Portal,” which sends oversize load drivers and dispatchers instant automated text message notifications when oversize/overweight permits are approved.

For years, WCS’ online permit system has allowed customers to place orders, and view and download permits, which has proven to be a valuable tool for drivers and dispatchers. Now the Permit Portal app brings even more convenience and ease, eliminating the exchange of numerous emails and phone calls.

The free app allows WCS customers to receive an instant text message notification or email as soon as an oversize load permit is available. It is unlike any other tool or app available to drivers or dispatchers in the industry.

Need Pilots? Contact Our
Pilot Car Department

HOW DOES IT WORK?

Customers simply request message notifications. Once a WCS permit agent confirms a mobile number in the system, text messages will automatically be sent for each oversize load permit approval on the customer’s load.

As soon as a permit is issued, a WCS agent will attach it to an order which will trigger the automated text message. Once received, the customer can click the link in the text message to open the “Permit Portal” app and view the order to download, print or email the permit.

Supporting documents, such as route surveys, will also be available along with the permit.

Permits can also be viewed by directly opening the app and entering an order and unit number. Any permits that are pending on an order will be shown in red while approved permits will show in green. As soon as each permit is approved, a new text message will be sent.  Customers can also refresh an order at any time to see any changes in the order status.

Additionally, dispatchers can request to receive permit approvals for an order via email. The fully automated process allows for up to 2 phone numbers and 2 email addresses to be included on each order.

“This new process for delivering permits creates accountability between the permit agent, dispatcher and driver. The progress of the order and associated permits can be viewed in real time by all parties,” said WCS President Wes Mollno. “There will never again be any confusion as to the status of an order. The communication, convenience and simplicity of Permit Portal App has changed the game.”

PERFECT FOR DRIVERS & DISPATCHERS

Drivers and dispatchers both benefit from utilizing the “Permit Portal” app.

Dispatchers sitting in front of a computer have the convenience of receiving an email notification, while at the same time their driver receives a text message, when a permit becomes available on an order. This automated process means no additional emails need to be exchanged between a dispatcher and driver.

The work load for drivers decreases when utilizing the app as well. A driver can opt-in to receive a text when a permit is available on any order, so they can be on the same page as their WCS permit agent and/or dispatcher at all times.

The text message notification will be there waiting for the driver as soon as they can stop to safely view. When a driver opens the permit on an order by using the app on a mobile device or tablet, the driver can then view, save, email or print their permits.

Convenience was the main goal of the app, but it does not take the place of any customer receiving direct customer service assistance or communication from a WCS permit agent.

WCS IS THE INDUSTRY’S TECHNOLOGY LEADER

Upon initial release, in a small sample of test clients, WCS had 100% satisfaction with the app. After the full release, the app’s downloads took off, and within a 24-hour period, it had a 5-star rating on the App Store and Google Play.

This isn’t WCS’ first innovative tool designed to help drivers and dispatchers.

For 7 years, WCS has maintained the “Permit Attachment App,” which gives drivers and dispatchers access to permit attachments for the United States and Canada. The free app also includes the option to upgrade to a paid version to view city and county attachments throughout the entire United States.

The Oversize Load Assistant

Quickly search permit regulations & calculate permit fees

COMMUNICATION EVERY STEP OF THE WAY

When you contact WCS Permits & Pilot Cars, you get a live transportation consultant who is ready to help you order oversize truck permits and pilot cars. We never leave customers on hold for long periods of time and we communicate during every step of the oversize permitting process. ​

ACCURATE & RELIABLE

Once you provide specific information about your oversize load or logistics project, our agents will work with you to make sure you receive correct pricing, have fast turn around times on permits, quality routing and accurate oversize/overweight oversize load permits.

TRANSPORT YOUR LOAD SAFELY

Don't risk not having the proper oversize load permits in place - both state, province and local - to move your oversize load. Let our expert transportation consultants guide you, and advise as to which permits you need to get your specialized project safely from its origin to destination. ​

HOW TO OBTAIN AN OVERSIZE LOAD PERMIT?

we make the
process simple

You can contact one of our transportation consultants to order oversize truck permits. Click here to contact one of our agents. Once you are set up as a customer in our system, you can order your permits through our online permit portal or directly with your agent via phone or email.